Say goodbye to advance-payment scams and chasing invoices.
The reality in South Africa
R2.4 billion
Digital banking crime losses in 2025, up from about R1.9 billion in 2024, according to SABRIC, the South African Banking Risk Information Centre.
On Facebook Marketplace
In June 2025 Northern Cape police warned of a deposit scam: buyers pay a deposit for an advertised item, and the collection address turns out to be fake.
On Gumtree
Sellers are sent fake proof of payment. Gumtree’s own safety guide puts it bluntly:
“A screenshot proves absolutely nothing.”
Hire help through the same channels and you take the same risk: a deposit paid to someone you can’t check, or the work done and the invoice chased.
OnStandby: a new way forward
The payment is held until the job is done
The main job payment goes into escrow with TradeSafe and is released to the professional when you confirm the work. You never send money to a stranger’s bank account, and there are no screenshots to trust.
Know who you’re hiring
Prices, ratings and profiles are shown before you send a request. Regulated trades, such as electricians, need a certificate reviewed before they can take jobs.
A record of every job
Messages, photos and payments stay in the app. If you raise a dispute, the payment stays held while an administrator reviews the record.
Professionals aren’t left chasing invoices either: customers pay through the app, and the payment is released when the job is confirmed.
Sources: SABRIC, 2025 Annual Banking Crime Statistics · Northern Cape police warning, Daily News, June 2025 · Gumtree South Africa, “Stay Safe Shopping Online”, 16 June 2026