For vendors

Get found. Do the work. Get paid in the app.

Create a free profile, set your own prices and receive job requests from people near you. Customers pay through the app, so there are no invoices to chase.

Free to join. You must be 18 or older.

What you get

Your own profile

Show your services, prices, photos and ratings to people searching near you.

Your own prices

You set your rates for each service: a callout fee, an hourly rate, a flat rate and more.

Requests in the app

Accept or decline each request. Chat with the customer, send a written quote and upload photos of the finished work.

Paid in the app

Customers pay through OnStandby. Request a payout to your bank account when you’re ready.

How to get started

  1. Sign up

    Create an account with your email or your Google account. You’ll need to confirm your email address.

  2. Set up your profile

    Add the services you offer, your prices, your area and your photos.

  3. Add your certificates, if your trade needs them

    Regulated work, such as electrical, plumbing, gas, fire protection, security installations, locksmith work and pest control, needs a registration or certificate that we review before you can take those jobs. The app shows you what’s needed for each service you pick. Most other trades go live as soon as setup is done.

  4. Add your bank details

    So you can request payouts once you’ve earned.

  5. Start receiving requests

    Turn on your availability and requests come to you in the app.

What it costs

Free to join. 8% of completed jobs.

There’s no sign-up fee and no monthly fee. OnStandby takes 8% of each completed job payment. It’s deducted before you’re paid.

The fee is the same for everyone. There are no ads and you can’t pay for a better spot.

How customers find you

Search results are ordered by distance, availability, ratings and reliability. Nothing else counts, and nobody can pay to move up.

Getting paid

Callout fees and deposits

If you charge a callout fee or ask for a deposit, the customer pays it up front through the app.

The main payment goes into escrow

The customer’s main job payment is held by TradeSafe, a South African escrow service. It’s released to your OnStandby earnings when the customer confirms the work, or 24 hours after you mark the job complete if they don’t respond and haven’t raised a dispute.

Payouts

Request a payout and it’s paid to your bank account by EFT. Payout times depend on the banks.

Why escrow? It’s what lets a customer book a professional they haven’t met, and it means you aren’t left chasing an invoice: once the customer has confirmed the job, the payment is released to you.

The full details are in our Terms & Conditions.

A new way forward

Word of mouth, social media groups and chasing invoices don’t have to be how you find and get paid for work. OnStandby gives you a profile, job requests, payment and a record of every job in one place.

Questions

Can I turn down a request?

Yes. You choose which requests to accept.

Which trades need a certificate?

Regulated work, such as electrical, plumbing, gas, fire protection, security installations, locksmith work and pest control. When you choose a service, the app shows what’s required for it. Other trades don’t need one to go live.

Can I use it on my phone?

Yes. The web app works in your phone’s browser and can be added to your home screen. See Get the app.

Ready to join?

Setting up a profile is free.